Consumer Information Network
Privacy Policy

Introduction

Consumer Information Network, LLC, a wholly-owned subsidiary of Symphony42 Corporation, is committed to respecting the privacy of all individuals who use our AI-powered information service. This Privacy Policy outlines how we collect, use, and protect your personal information. By clicking or tapping on our digital ads and engaging with our AI assistants via SMS/Text messages, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Mobile Phone Number: To enable communication via SMS/Text messages.

  • SMS/Text Message Content: To personalize your experience and understand your needs.

  • Usage Data: Such as text frequency and timing, to improve our service.

We do not ask for or intentionally collect sensitive information such as financial data, health records, or social security numbers. However, if you voluntarily provide any such sensitive information, it will be stored securely and will not be used for any purposes other than those described in this Privacy Policy.

How We Use Information

The limited information we collect is used solely to provide and improve our AI assistant service. We analyze conversational data to better understand user needs and train our AI models. Phone numbers enable us to reply to you via SMS text message. Usage data allows us to optimize our system performance.

Connecting with Human Experts for Additional Services

If our AI assistant determines that your needs or inquiries may extend beyond the capabilities of our automated service, we offer the option to connect you with a live human expert for further assistance. By choosing to proceed, you will initiate the call to the select partner companies, thereby sharing your Caller-ID information directly with them. Please note that your opt-in/consent for future text messaging will not be provided to the partner company. If you prefer not to share your Caller-ID information with our select partner companies, you have the option not to initiate the call.

Opting Out

Our interaction model is designed to be consumer-initiated and consumer-controlled. Each text message you send to us will receive a single reply from our AI assistant. There is no mechanism for continued interaction unless initiated by you, the consumer. Therefore, you control the frequency and extent of interaction by choosing when to send text messages to our service.

Data Security

We take the security of your personal information very seriously and employ a range of advanced security measures designed to protect your data. These measures include, but are not limited to, data encryption, network security, access controls, and regular security audits.

Exercising Your Rights

You have the right to delete your personal information. To exercise these rights, please contact us using the following methods:

Data Retention

We retain your personal information indefinitely for the specific purpose of improving our AI models and services. Your data is stored in a secure environment and is protected by advanced security measures. If at any point you wish to have your data removed from our systems, you may exercise your right to request data deletion by contacting us at info@consumerinformationnetwork.com

Changes to this Policy

We may occasionally update this Privacy Policy to reflect changes in legal frameworks, regulatory requirements, or business practices. Any changes will be posted on this page with an updated effective date. It is your responsibility to check this Policy periodically for updates.


If you have any questions or concerns about this Privacy Policy or our data handling practices, we encourage you to contact us at info@consumerinformationnetwork.com